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If you are using a screen reader and are having problems using this website, please call (888) 842-5007 for assistance. Please note, this number is for accessibility issues and is not a ticketing hotline.

FREQUENTLY ASKED QUESTIONS

  • Is the event all ages?
     Yes. Excluding High Life.
  • What time does the event start/end?
    • Venue doors open at 12pm.
    • Curfew 11pm.
  • Where do I park for this event?
    Please refer to our Ticket Types page to purchase parking passes ahead of time, and the Getting Here page for the most helpful information on how to get to the venue and where to park. More details may be added closer to the festival date. 
  • Can I bring a camera?
    A phone camera or a small point and shoot without interchangeable lenses is fine to bring in. No video cameras or professional cameras will be allowed into the festival. GoPros are fine, but no poles or extenders will be permitted.
  • Is there Public Transportation to the event?
    Please check our Getting Here page for public transportation information. More details may be added closer to the festival date.
  • Will you be posting set times in advance?
    Yes, check back closer to festival date.
  • Where is the Rideshare drop off/pick up point?
    Please review our Getting Here page . More details may be added closer to the festival date.
  • Will there be free water refill stations?
    Yes.
  • Will there be vegetarian and/or vegan food options available at the event?
    Yes.
  • Do you have a lost and found?
    Yes, we do! Check items online anytime on our Lost & Found page.
  • How will Covid-19 affect this event?
    Please review our Health & Safety info here.
  • If the festival doesn’t take place, will I get a refund?
    Yes, you will have the option to roll over your pass to the following festival or request a refund. 
  • Can I bring in my medical prescription?
    If you’re bringing prescription medication, please be sure that it is in the original packaging or container, with the name on the label matching the name on your ID. Please do not bring in multiple medications mixed together in the same container. Each medication must be separate. If you have concerns about your medication being admitted to the Festival, please reach out to ADA.
  • Will there be breast pumping stations?
    Need a place to pump and store? We got you covered! B.Y.O.P. (Bring Your Own Pump) to select medical tents for an exclusive pumping & feeding space. All locations will have power for electric pumps as well as washing stations (non-potable water) with soap and sanitizing wipes. Refrigeration capabilities will be available. 

    Check festival map for locations TBD.
  • I don't see my Question here.
    Please visit our Contact page.
  • Do you have a Lost & Found?
     Yes, we do! Check items online anytime on our Lost & Found page.